Terms of service

OVERVIEW

This website is operated by VELOURA COSMETICS. Throughout the site, the terms “we”, “us” and “our” refer to VELOURA COSMETICS. VELOURA COSMETICS offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.
Any breach of these Terms will result in immediate termination of services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment information) may be transferred unencrypted. Payment information is always encrypted.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
Content is provided for general information only and should not be relied upon as the sole basis for decisions.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices and product availability are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities.
Returns and exchanges are governed by our Refund Policy.
We do not guarantee that product colors displayed on your device will be accurate.
We reserve the right to limit or discontinue any product or service.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.
You agree to provide current, complete, and accurate purchase and account information.

For details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.
Use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or content.
Any transactions with third parties are at your own risk.

SECTION 9 – USER COMMENTS & FEEDBACK

You agree that we may use, edit, and distribute any feedback or submissions without obligation or compensation.
You are solely responsible for the accuracy and legality of your comments.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is incorrect.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful purposes, infringing intellectual property, spreading malware, or abusing others.
Violation may result in termination of access.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

All services and products are provided “as is” and “as available.”
VELOURA COSMETICS shall not be liable for any direct or indirect damages arising from use of the Service, to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless VELOURA COSMETICS from any claim arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain valid.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.
We may terminate access if you violate any Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and VELOURA COSMETICS.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of India.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

VELOURA COSMETICS
📧 Email: dennismathew46@gmail.com
📍 Business Address: [Add your registered address]
📞 Phone: [Add phone number]
📄 Business Registration No.: [If applicable]
🧾 GST/VAT No.: [If applicable]

SMS MARKETING TERMS

By consenting to VELOURA COSMETICS SMS marketing at checkout, you agree to receive order updates, promotional messages, and review requests.
Reply STOP to unsubscribe or HELP for assistance.
Message and data rates may apply.
Your privacy is protected under our Privacy Policy.